February 23, 2012 2:37 am Tel: 01280 709 400
Celebrating 21 years as the professional's choice
for hospitality, leisure and retail EPOS
Advice
Our clients access an unrivalled knowledge bank and expertise. Not only have we worked at the cutting edge of our specialist IT area for 21 impressive years with the market leading brands but our senior management all have hospitality, leisure and retail backgrounds. Our consultancy advice helps you optimise the benefits and ROI of your EPOS solution and gives you numerous competitive advantages.
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What's New
February: GRA Loves the Dogs, EAT direct delivery, IBS publish online publications
IBS is installing POSLink touchscreen technology at all five venues owned by GRA Limited, the UK’s leading greyhound racing stadia operator. EAT …has successfully piloted IBS’s same-day online ordering solution, enabling the national fast food chain to deliver
December: table functionality, kitchen video systems, online training and festive season opening hours
IBS has added details of two new solutions to the POSLink page, detailing the benefits of table functionality and the kitchen video system. There is also news about the cost and time savings associated with online training… and the
October: 10″ multi-touch POSLink tablet, POD expansion, Westfield coverage and the attraction of top museums
Mobile POSLink is now available on a 10″ multi-touch PC tablet. Gareth Powell discusses its merits versus the iPad in the Professional’s Voice. London-based healthy, fast-food brand POD picks IBS to help with expansion. Westfield shopping centre launch highlights IBS client diversity. POSLink has wide-ranging museum, gallery and visitor attraction appeal. And IBS has first hand experience of the complexity of large installations for tourist attractions.
September: spudulike, vital ingredient, enhanced www and peripheries
IBS is rolling out a new EPOS solution for the national ‘made-to-order’ quick service spudulike chain as it refits and refurbishes its stores. London’s innovative Vital Ingredient fast fresh food brand is looking to expand and has installed an IBS EPOS solution as it anticipates doubling in size in the coming months.
July: Lunch! Service Level Agreements & 20 year anniversaries
IBS announces it is appearing at the Lunch ‘food to go’ exhibition on 29-30 September 2011 at Old Billingsgate, London and after 20 years as one of the UK’s leading EPOS providers, IBS managing director Gareth Powell looks back at the past with a great sense of pride and looks forward to the future anticipating great challenges and technological changes.
FAQ
Overseas
I’ve worked in the hospitality in London for several years and am opening a fast food outlet in Abu Dhabi – I’d love to have a POSLink solution but presumably it is out of the question in terms of costs…
Advertising
I’d like to use the back of the screens to advertise my business but I would imagine it is expensive and complicated?
Justin Atkinson says: it’s not expensive or complicated. When a terminal or till is not being used…
Split Bills
Split bills are a nightmare. Customers are increasingly demanding them and yet they take ages to sort out!
Mark Bagnall says: not with POSLink they aren’t. Our split bill module can be as simple or as sophisticated as you want.…
Interval drinks
In my theatre interval drinks are organised chaos. Try as we might, we cannot simply serve everyone in the time we have!
Mark Bagnall says: the POSLink interval drinks module allows customers to buy drinks before a show and also…
Suspend/resume sale
I run a busy bar and I am frustrated when sales become really slow when customers go and check drinks orders and leaving the member of staff and the terminal in suspended animation.
Mark Bagnall says: what you need…
Service sector
We have two operations within our business. Takeaway and sit down. Do I need two different solutions?
Mark Bagnall says: of course not. The beauty of a solution like POSLink is the fact you can use two styles of service.…
Age checks
I am responsible for checking the ages of my customers. Can my EPOS solution help me do this?
Mark Bagnall says: POSLink has age check recognition built into the solution. This an intelligent check where it changes everyday, showing you…
Security
What options are there to ensure only staff can log onto my EPOS system?
Mark Bagnall says: your staff can log in with a pin number, a pin card or, for the greatest security, finger print recognition. When they clock…
The Professional's Voice
Installation planning and execution
News that IBS has won several new contracts to supply EPOS solutions for many of the UK’s best-known museums and tourist attractions is not only a tribute to the quality of our POSLink/StockLink product offering, writes project manager Mark Bagnall,…
All the advantages of an iPad without the disadvantages
When the iPad first came out in 2010 all of us at IBS loved it, writes IBS managing director, Gareth Powell. Typical ground breaking Apple genius, though we envisaged its influence was going to be more personal consumer than corporate…
WWW updates
One of the most exciting aspects of our business as an EPOS specialist is the constant evolution of our products and services.
Both POSLink and the modular StockLink software suite are updated on a regular basis as we respond pro-actively…
Training
Our training at IBS ensures our clients’ staff not only deliver the speed and accuracy but can also provide a whole host of additional benefits to optimise the EPOS investment.
With training we look at each client on an individual…
Service Level Agreements
Service Level Agreements allows businesses to operate with total peace of mind, safe in the knowledge that their EPOS or enterprise management system is not only fully protected but is also able to take advantage of technology advances.
Benefits of…
Gareth Powell celebrates 20 year anniversary
Intelligent Business Systems celebrates its twentieth anniversary in 2011 as one of the UK’s most innovative EPOS consultancies. Impact online asks managing director Gareth Powell for his reflections on the past and his predictions for the future.
Q: You are…