News that IBS has won several new contracts to supply EPOS solutions for many of the UK’s best-known museums and tourist attractions is not only a tribute to the quality of our POSLink/StockLink product offering, writes project manager Mark Bagnall, but it is also a massive thumb’s up to our installation teams.
They work very hard behind the scenes to make sure we meet all the considerable challenges that often face us – so we can exceed client expectations.
Without question, it is a key factor that influences our ability to win contracts in the museum and visitor attraction sector.
The ability to install new EPOS solutions within very tight overnight timeframes without disrupting trading takes a lot of experience, expertise and confidence in your products and your team.
For instance, the contract for the Science Museum had a 13 hour window to remove the old EPOS solution at 6.00pm and then install and network our own solutions at six different locations before 7.00am the next morning!!
Mark Bagnall, Senior Project Manager: responsible for sales, project management, installation of hardware & software, system training, system trouble-shooting, system support. His specialist area is leading the development of POSLink touchscreen technology.