John Molnar, managing director of the award-winning Moleface Pub Company, explains why IBS is the natural choice for his EPOS solution. The original article appeared in Impact 8 (2009). 

“The ethos of the Moleface Pub Company food policy is pretty simple really. Buy quality local produce so we can use the freshest available ingredients, adapt our menus to accommodate seasonal changes and minimise the time between taking produce from field to fork. We’re also focusing on good prices and premium standards.

Inside we’re creating a truly comfortable relaxing environment with a uniquely retro feel where customers can enjoy a casual lunch or a boozy dinner.

Without question, one of the major reasons we can charge such good prices is thanks to the quality of our EPOS solution. It gives us the necessary business controls and intelligence to run a tight ship, both at the pubs and at head office. However, while we source our food locally, we went further afield to make sure we picked the right EPOS provider, commissioning IBS to specify and install our system.

We did have an advantage with the selection process as two of my partners, Matt Saunders and Simon Patterson of the Fat Cat Cafe Group, already use IBS for their cafe bar chain. IBS is an international EPOS player and we’re glad to work with them, accessing their experience and knowledge of the pub sector.

The EPOS solution will ensure we remain lean, effective and cost-efficient as an organisation. We won’t waste time and money doing the same jobs two or three times. Nor do we want to become top heavy at head office when our staffing investment and commitment should be aimed squarely at the pubs.

Just as we forge great relationships with local producers, so we have done the same with Gareth and his team at IBS. Their professionalism when crossing the t’s and dotting the i’s is typical of their approach and gives us the necessary controls and intelligence to fly the flags even higher.”