Marc Dawson is the IT manager for Revolution, the national city centre bar brand run by Inventive Leisure. The company was ranked 49th in the 2009 The Sunday Times 100 best companies to work for list and employs about 1,800 people. This article orginally appeared in Impact 7 (2008).
“With so much going on it’s essential we stay a step ahead when it comes to controlling and reporting on our business activity. We currently use a centrally controlled pc-based system using either Uniwell or PC POS touchscreens. StockLink, from Intelligent Business Systems, helps us control general sales reporting and stock checks and feeds our management team with the business reports necessary to drive day-to-day and strategic decision making. Historically, the quality of data has been a concern, although this is no longer the case. Through StockLink we have improved the quality and reliability of EPOS data, which enables us to deliver efficiencies across many business processes.
By streamlining and integrating systems we have created a positive impact in several head office departments and our sites. With considerable support and assistance from IBS senior project manager Mark Bagnall, we rolled out StockLink in two phases. The second phase saw us create the business sheets that are designed to interface with our head office management information systems.
Our end goal is to be able to deliver data to head office in a timely fashion and StockLink is integral to that achievement. Although our bars operate at different closing times, depending upon location and the time of the year, our tills are polled throughout the night so at 6am our systems at head office produce management reports. These are automatically sent out via email and PDA to our site managers and head office teams so they get the information (for instance, revenue, stock takes and payroll) they need to be able to drive the business forward by individual outlet and as a whole. No matter where they are, they can access the information. From our point of view, it’s important we don’t drown ourselves in data. That’s why we focus on the key performance indicators that ensure our operational and head office guys are always well read and prepared. With the right information at their fingertips they can react quickly and effectively to any given business situation.
Flexibility and the capability to deliver consistently accurate information in a timely fashion is one of the key StockLink attributes. We’re also looking forward to taking advantage of new StockLink initiatives. Revolution has developed a ‘can do’ culture and StockLink dovetails neatly into this philosophy.”