IBS announces it is appearing at the Lunch ‘food to go’ exhibition on 29-30 September 2011 at Old Billingsgate, London – and after 20 years as one of the UK’s leading EPOS providers, IBS managing director Gareth Powell looks back at the past with a great sense of pride and looks forward to the future anticipating great challenges and technological changes. We also look at why Service Level Agreements are crucial to the well being of hospitality, leisure and retail businesses. Our new FAQ section highlights examples of specific questions we are regularly asked by our clients about EPOS solutions.¬† Recent examples include advertising, split bills and suspend/resume.