The Professional’s Voice

Everybody has a stake in technology

What do tennis player and Australian Open finalist Andy Murray and Intelligent Business Systems have in common – apart from …

The importance of predictive analytics by Sam Grocott

There was a story doing the rounds recently about an American father who complained to his local Target superstore when they sent his…

Five UK foodservice trends for 2015 by Darren Tristano

What’s ahead for the UK foodservice industry? Here are five transformative food and restaurant trends for the coming year:

Trend

Making the most of Christmas: top tips for surviving the festive period by Stephen Waters

Love it or hate it Christmas is here again: arguably the most critical time of year for the restaurant and bar industry. The bookings …

The significance of F&B to consumers, retailers and developers by Nielsen Harrap

There is a new war in the retail landscape for consumers’ money – and it is being waged through increasing dwell times. The “stay…

The impact of the iPhone on customer service by Ann Elliott

Steve Wilkins, our chairman, sent me this, which I thought might be of interest to a number of operators.

A famous restaurant in New York…

US foodservice trends for 2015 by Darren Tristano

The US restaurant industry is evolving faster than ever and below are the ten trends that our consultants and experts believe may be …

Technology partnerships have to be mutually beneficial

According to the latest data from the Statista web portal, there are over two and a half million apps available from Google Play and the…

The ruinous absurdity of corporate governance by Tim Martin

Woof, woof! What’s that at the boardroom door? Why, it’s the dog that hasn’t barked – until now. This corporate…

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